FREQUENTLY ASKED QUESTIONS

 

Q. If a customer doesn’t purchase a hot drink, can I give them a promotional cup?

 A. No purchase is necessary. Please refer to the contest Rules and Regulations for complete instructions on how to obtain a free contest cup.

 

 Q. How do I claim my food prize?

 A. All Country Style food prizes can be redeemed at any participating Country Style location where applicable. Tear out the complete phrase of the prize description on the tab of your contest game cup and hand it to the counter attendant. Please advise the counter attendant in advance if claiming a food prize.

 

 Q. For which prizes must I fill out a prize claim form?

 A. You must fill out a prize claim form for the $2500 travel voucher, $100 pre-paid credit card, $50 Canadian Tire Gas+ gas coupon & $50 Country Style Gift Certificate.

 

 Q. Where can I get a copy of the in-restaurant rules and regulations and prize claim form?

 A. Rules and Regulations, including the prize claim form, can be found here

 

 Q. I turned up the tab and won a “WINNER SMALL COFFEE” – can I substitute this for another prize?

 A. Yes, you can redeem the “winner small coffee” tab for a small tea. No other substitutions are allowed. Not valid with any combos or other special offers.

 

 Q. I turned up the tab and won a “WINNER* COOKIE, REG. DOUGHNUT, OR SMALL COFFEE!” – can I substitute this for another prize?

 A. You may select one of either items listed. No other substitutions are allowed. Not valid with any combos or other special offers.

 

 Q. What is the last day for redeeming prizes?

 A. The last day to claim a prize is April 30, 2019. Contest rules and regulations can be found here

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